Terms of service
Object
The Reliez‑vous website allows several people to compose a memory book together.
These terms of service provide a legal framework for the use of the Reliez‑vous website. They constitute the contract between the Reliez‑vous Company, LLC with a capital of 2000 €, and the user of the website.
If you have any questions regarding this document, please contact us.
Legal notice
Reliez‑vous, LLC with a capital of 2000 €
| Headquarters | 21, rue Sainte Geneviève, 69006 Lyon, France |
| RCS | Lyon 918 895 111 |
| VAT | FR53 918895111 |
| Contact | contact@reliez-vous.fr |
The Reliez‑vous Company publishes the Reliez‑vous website, at the URL www.reliez-vous.fr.
The Reliez‑vous website is hosted by OVH, 2 rue Kellermann, 59100 Roubaix, France.
Definitions
This section defines essential terms in this document:
- “Website” refers to the Reliez‑vous website, at the URL www.reliez-vous.fr,
- “User” refers to any person who uses the Website,
- “Publisher” refers to the Reliez‑vous Company, LLC with a capital of 2000 €, which publishes the Website,
- “Customer” refers to any person who contacts the Publisher about the Website,
- “Customer Service” refers to the service of the Publisher for the attention of the Customer,
- “Buyer” refers to the User who makes a purchase on the Website,
- “Product” refers to the product purchased by the Buyer on the Website.
Contract acceptance
Access to the Website must be preceded by the reading and acceptance of these terms of service. By using the Website, the User accepts this contract without reservation.
Contract duration
This contract applies from the first use of the Website by the User. It is valid for the entire duration of use of the Website.
The User may renounce using the Website, but remains responsible for any previous use.
Contract modification
The Publisher reserves the right to update these terms of service at any time. The fact of continuing to use the Website will be worth acceptance of the modifications by the User. The User is invited to regularly consult the updates of this document.
This document was last updated on 12/03/2024.
Contract termination
The Publisher reserves the right to terminate this contract in the event of the User's breach of these terms of service.
Site description
The Website allows several people to compose a memory book together.
The Website consists of a public space, for the attention of the visitor who wishes to discover the Website, and of a private space, for the attention of the User.
This section describes the principles of use of the Website.
Life cycle of a book
An organizer creates a book and sets a contribution deadline.
A book consists of a set of posts, composed of a text and optional images. Posts are added by contributors.
The organizer sends an invitation to contribute to the book to any person of his choice, through the channels of his choice: email, SMS, Messenger, Skype, WhatsApp, etc. The invitation consists of a book-specific URL of the Website. Knowledge of this URL is necessary and sufficient to join the book.
Anyone who joins the book is a guest. A guest can view the entire book, except discreet posts, which are only visible by their author, the organizer and in the printed book. To add his own posts to the book, he must become a contributor. The organizer is de facto a contributor.
After the contribution deadline, the organizer can order one or more printed books. He can allow any person of his choice to order one of his printed books. Payment is made on Monetico or PayPal. Printing and delivery are done by Flexilivre.
User categories
The User who registers on the Website becomes a member. A member enters his email address and his password, to allow his authentication. An email is sent to him confirming his address. A confirmed email address is required to allow the management of books and orders and to allow, if necessary, the recovery of the password.
A member can organize a book. Upon invitation, the User who chooses to join a book becomes a guest and a guest who chooses to contribute to the book becomes a contributor. The organizer is de facto a contributor. A contributor enters his signature (a pseudonym and an avatar), which will appear in his posts.
A contributor who registers on the Website, to become a member, or who logs in the Website, as an existing member, becomes a "member contributor", otherwise he remains a "temporary contributor". A member can be linked to several contributors.
A guest can view the book. A contributor, temporary or member, can add his own posts to the book. A member contributor can edit or remove his previous posts.
Use of the Website
This section details the use of the Website.
Member registration
Registration
To register as a member of the Website, the User must:
- enter his first name, last name, email address and password,
- read and accept the privacy policy and terms of use,
- choose whether or not to subscribe to the newsletter.
The registration of the member confirms his full and complete acceptance of the privacy policy and the terms of service.
The member is identified by his email address and authenticated through his email address and password. After registration, an email is sent to the member to confirm his address. A confirmed email address is required to allow the management of books and orders and to allow, if necessary, the recovery of the password.
Member can:
- manage books,
- view and edit his data (referred to as his “account”),
- view his orders.
The member agrees to maintain the confidentiality of his password.
Login
To log in the Website, the member must enter his email address and password.
After logging in, the member remains logged in for a session of up to 24 hours. He can log out at any time.
The member agrees to log out after each use.
Removal
The member is automatically deleted 3 years after his last connection to the Website.
his deletion results in:
- deletion of his data,
- deletion of books for which he is the organizer.
Unsubscribe
The member can unsubscribe from the Website by making a request to the Publisher, by sending an email to the address contact@reliez-vous.fr or a letter to the address Reliez‑vous, 21, rue Sainte Geneviève, 69006 Lyon, France.
The member unsubscribe may be delayed if one of his payments is pending payment or if one of his orders is being processed.
His unsubscribe results in his deletion.
Contributor registration
An invitation allows anyone to access the Website and join a book. A guest who joins a book can view the book. A guest who wishes to contribute to the book, to add his own contributions, must become a contributor.
Registration
To register as a book contributor, a guest must:
- enter his signature (a pseudonym and an avatar),
- read and accept the privacy policy and terms of use.
Contributor's registration confirms his full and entire acceptance of the privacy policy and the terms of service.
Contributor may:
- add posts,
- edit or remove posts,
- view and edit his signature.
A contributor who registers or logs in as a member becomes a member contributor, otherwise he remains a temporary contributor (see Site description).
After registering as a contributor, the temporary contributor remains logged in for a session of up to 24 hours. He can log out at any time. When he logs out, he permanently loses the ability to edit his posts and data.
Removal
The contributor is automatically deleted when the book is deleted.
his deletion results in:
- deletion of his data,
- deletion of his posts.
However, if he is the organizer of the book, his signature will still appear in the book banner.
Unsubscribe
The contributor can unsubscribe from contributing to a book.
His unsubscribe results in his deletion.
If he is a member contributor, his unsubscribe as a contributor does not result in his unsubscribe as a member.
Newsletter subscription
Subscription
The member, when registering on the Website, or the Customer, when communicating with Customer Service, can choose to subscribe to the Reliez‑vous newsletter. This newsletter is sent, occasionally, in the form of an email to the address of the User or the Customer.
Unsubscribe
The member or the Customer can unsubscribe from the newsletter at any time:
- by clicking on the unsubscribe link included in the newsletter,
- for the member, by unchecking the box “I would like to receive news from Reliez‑vous”. on the editing page of its data on the Website (referred to as his “account”),
- by making a request to the Publisher, by sending an email to the address contact@reliez-vous.fr or a letter to the address Reliez‑vous, 21, rue Sainte Geneviève, 69006 Lyon, France.
Book organization
Creation
To organize a book, a member must:
- enter the title, image, description, suggestions (a theme and a question) and contribution deadline of the book,
- register as a contributor (see Contributor registration).
The organizer of a book is de facto a contributor.
The organizer can:
- edit book data,
- view messages for contributors,
- renew the invitation,
- edit or remove any post,
- unsubscribe any contributor.
Invitation
A calendar of messages is prepared to the attention of contributors. The organizer is invited to customize, copy and send these messages to any person of his choice. Each message contains the invitation that allows to join the book.
Contributors agree not to broadcast this invitation to people whose contribution is not desired. However, if the organizer considers that the registration of a contributor is undesirable, he may unregister the contributor at any time and without notice. He can also renew the invitation, thereby making obsolete the previously broadcasted invitation.
Contribution deadline
Before book contribution deadline, contributors can add, edit or remove their posts. After book contribution deadline, only the organizer can edit the book.
The organizer can move forward or backward the contribution deadline.
Content control
Here is a summary of book contents:
| Content | Author |
| book title and image | Organizer |
| posts texts and images | Contributor |
| contributors signatures | Contributor |
The organizer is solely responsible for all contents of the book. He is the editor of the book and invites contributors to contribute to its editing.
Each contributor is solely responsible for his own content. However, if the organizer considers that a contributor is failing in his responsibilities, he may at any time and without notice:
- edit or remove contributor posts,
- unsubscribe contributor.
Content approval
Before printing the book, the organizer agrees to check the contents and correct them if necessary.
The printing of the book implies the organizer approval of all its contents.
After printing the book, contribution deadline and book contents cannot be changed anymore.
Removal
The book is automatically deleted 7 weeks after its contribution deadline.
his deletion results in:
- deletion of its data,
- deletion of its contributors,
- deletion of its posts.
However, the book title and image will still appear in the book banner.
Book contribution
Contribution
The contributor can contribute to a book until the contribution deadline.
The contributor can add posts.
To add a post to the book, the contributor must select a theme (a theme from book suggestions or the free theme) and enter the title, text and optional images of the post.
The contributor can edit his posts.
Viewing
The contributor can view the entire book, except discreet posts, which are only visible by their author, the organizer and in the printed book.
Texts and images are displayed without any layout. Layout is made only when ordering a printed book.
Removal
The contributor can remove his posts. They are automatically deleted when the book is deleted.
Order of a printed book
Layout
The organizer can order one or more printed books.
To order a printed book, the organizer must enter the layout parameters.
A harmonious layout of the book is automatically generated by the Website, depending on the nature of the posts and the layout parameters.
The organizer can customize this layout, through a “customization toolbox”.
During customization, the organizer brings successive transformations to the layout, from an automatically generated version to a final version. Successive versions of this transformation are not saved. If the customization work of the organizer is interrupted, voluntarily or accidentally, before the validation of the order, it will have to be started again (from an automatically generated version).
Order
To order the made layout, the organizer must:
- check the layout,
- enter the delivery mode, delivery speed, delivery details and billing details,
- read and accept the terms of sale,
- pay the amount of the order.
The organizer's order confirms his full and entire acceptance of the terms of sale (see Terms of sale).
The organizer is solely responsible for his layout. He undertakes to check it page by page before its validation. The validation of his order implies the validation of his entire layout.
Payment for the order is made on Monetico or PayPal.
Digital version
When the order is processed, the digital version of the printed book, in PDF format, is available for download for 7 weeks.
Sharing
The organizer may share a printed book with any person of its choice. The person must first become a member of the Website and a contributor of the book.
The member may view the shared printed book and order it, identically.
Content input
Texts input
A text is added and edited through a regular text input field, without any layout.
A text can only contain printable characters, belonging to a predefined list of characters and emojis.
Images input
An image is added through a regular image file selection field or by drag & drop.
Error correction
The contents may contain possible errors:
- errors in the writing of texts,
- spelling or grammatical errors,
- errors in the choice of images,
- poor images, because of (without this enumeration being exhaustive): poor sharpness, poor brightness, poor framing, rotation or flipping, visual defects.
The Website does not detect errors.
Errors are subjective and may have been introduced intentionally, for example to produce a humorous effect. They do not invalidate a book.
Contributors are invited to notify each other of any errors they detect. Contributors, for their own content, and the organizer, for all content, are invited to correct them, if necessary. After printing the book, no more corrections can be made.
Images quality
Image quality
The quality of an image depends on 2 main factors:
- its size, i.e. its width and height expressed in pixels,
- its sharpness, a subjective factor measuring our ability to recognize the subject.
For example, here are 3 images built from the same original image:
-
Small image and good sharpness
-
Large image and good sharpness
-
Large image and poor sharpness (exaggerated, for didactic purposes)
Image quality detection
The Website detects the size of the images but does not detect their sharpness.
Therefore, in the previous example, the Website will consider the quality of image n° 2 (large size) as being superior to that of image n° 1 (small size), but the qualities of images n° 2 (good sharpness) and n° 3 (poor sharpness) as being equivalent. Which obviously does not conform to reality.
The User is therefore invited to pay great attention to the sharpness of the images, particularly when they are obtained from the digitization of printed images.
Warning on internet usage
This section reproduces a common warning about Internet usage.
The User declares to accept the characteristics and limits of the Internet and, in particular, to acknowledge:
- having knowledge of the nature of the Internet network and, in particular, of its technical performance and response times, to view, query or transfer information data,
- that the data circulating on the Internet is not necessarily protected, in particular against possible detour,
- that the communication by the User to third parties of his identifiers, and in general, of any information considered by the User to be confidential, is done at his own risk,
- that it is the User's responsibility to take all appropriate measures to protect his own data and/or software from contamination by any viruses on the Internet network,
- that the data circulating on the Internet can be regulated in terms of use or be protected by a property right.
In general, the User is solely responsible for the use of the data that he views, queries and transfers on or from the Internet and for the use of the Website published by the Publisher, whose liability cannot be engaged for any reason whatsoever.
Access to the Website
The Website is accessible by the User, at the URL www.reliez-vous.fr, through his Web browser on his computer, tablet or smartphone (or any device used for its browsing). Access to the Website is free, but any Internet access costs incurred by the User are at the User's expense.
The Website is optimized for the Chrome browser (version 100 and above). The Website can be used on most recent versions of browsers. If it is detected that the Website cannot function on his browser, the User will be redirected to a page indicating “Unsupported browser”.
Access to the Website may at any time and without notice be subject to interruption, suspension or modification, for maintenance or for any other reason.
Personal data and cookies
For information on the confidentiality of personal data and the use of cookies, please consult privacy policy and cookie policy.
Responsibility
The Publisher implements all the means at its disposal to:
- ensure quality access to the Website,
- spread on the Website information considered reliable,
- protect its data and that of the User from any loss or unauthorized access.
The obligation being of means, the Publisher does not undertake to achieve these results. Failure to achieve one of these results does not engage the responsibility of the Publisher.
Any malfunction of the Website due to a case of force majeure or the unforeseeable and insurmountable fact of a third party does not engage the responsibility of the Publisher.
The User undertakes not to claim any compensation following the interruption, suspension or modification of this contract.
The User agrees to make a backup of his data before sharing it with the Website.
The User undertakes to preserve the confidentiality of his own data (confidentiality of his password, logging out from the Website after each use) and of the data of the books (confidentiality of their invitation, confidentiality of their contents).
Intellectual property
Site rights
The contents of the Website (trademark, logos, texts, images, graphic illustrations) are protected by the French Intellectual Property Code and by copyright. Some images on the Website come from the Pexels and Unsplash royalty-free image banks.
If the User wishes to copy or reproduce content from the Website, he must obtain prior authorization from the Publisher.
User rights
The User is solely responsible for all content that he shares with the Website. The User guarantees that he holds all the intellectual property rights to his content. It guarantees the Publisher against any action by third parties invoking a violation of intellectual property rights.
Delegation of User rights
The User grants the Publisher a non-exclusive and free right to copy and reproduce its contents on any medium, directly or through an authorized third party, in particular for their printing.
User commitments
The User agrees to:
- use the Website only in the private context and in no way for commercial, professional or ideological purposes,
- use the Website in compliance with legality, good morals and respect for others,
- not to share content on the Website (without this list being exhaustive): illegal, harmful, abusive, slanderous, hateful, racist, violent, threatening, obscene, pornographic, invasive of privacy or the right to the image of others, encouraging illegal, dangerous or criminal behavior,
- respect the intellectual property rights related to the content of the Website, of other Users and of all third parties (see Intellectual property),
- do not impersonate others,
- not to interfere with the normal operation of the Website,
- not to collect personal data from other Users,
- not to access the Website using automated methods.
Any legal proceedings initiated by an injured third party against the Website due to the User must be borne by the User.
The Publisher reserves the right at any time and without notice to delete User content.
Hyperlinks
The Website may contain hypertext links. These links lead to third-party websites, the content of which does not engage the responsibility of the Publisher.
If the User wishes to create a hypertext link to the Website, he must obtain prior authorization from the Publisher.
Applicable law and competent jurisdiction
The language of this contract is French (this contract is translated only for convenience).
This contract is subject to French law. The absence of amicable resolution of cases of dispute between the parties implies recourse to the competent French courts to settle the dispute.